A POCKETFUL OF BOWS
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Frequently Asked Questions


Frequently Asked Questions – Answers 


PROCESSING TIME (before shipping)

Tutu dresses/ tutu skirts - 3 to 4 business days. 

Hair Accessories: 2 to 4 business days.

Flower girl dresses- 2 to 3 weeks.

Orders of multiple dresses -  up to 5 dresses 2 weeks, 5 or more dresses 3 weeks

Rompers, and other clothing: 3 to 5 days

 

 

SHIPPING TIME

Tutu dresses and tutu skirts– 2 to 4 days shipped priority mail with insurance.

Hair Accessories  -5 to 7 days shipped first class mail

Rompers and other clothing – 5 to 7 days shipped first class mail

Order of multiple dresses – 2 to 4 days shipped priority mail with insurance

Flower girl dresses:  Shipped in separate boxes priority with insurance for $14.95

All tutu dresses are shipped in boxes with insurance included.

 

Rush order option is available - Please contact me to include this in your purchase!

 

We are not responsible for errors by USPS. Please contact them for problems with delivery I can not be responsible for lost or stolen packages.  If you would like your package insured please contact me before ordering.

 

 

CANCELLATION OF ORDERS

Cancellation must be made within 24 hours from the time of purchase.

Orders canceled after the 24 hour period will be charged a 15% restocking fee.  Orders can not be canceled after 48 hours or after shipping.

 

FLOWER GIRL DRESS orders cannot be canceled after 24 hours.

 

 

PICTURES AND PHOTOS

All photos and pictures are the property of A Pocketful of Bows and may not be copied or reproduced without written permission.

 

 

RETURNS AND EXCHANGES

Due to the nature of our products we do not accept returns or exchanges. ALL SALES ARE FINAL. If you have any questions about your purchase please contacts us. Items that are refused or returned as undelivered will be charged a 50% restocking fee.(excludes flower girl dresses). Flower girl dresses are a final sale.  We do not accept packages sent C.O.D. Postage is not refundable.

 

WARNING: SOME ITEMS CONTAIN SMALL PARTS AND ARE NOT RECOMMENDED FOR CHILDREN UNDER THREE.

 

WARNING: Please watch children at all times when using our products.  CHOKING HAZARD. 

 

All products are intended to be used only with adult supervision.  Do Not leave children unattended at any time while using my products!


Thank you to our model Jillian Leann!