Frequently Asked Questions – Answers
PROCESSING
TIME (before shipping) Tutu dresses/
tutu skirts - 2 to 3 business days.
Hair Accessories: 2 to 3 business days.
Flower girl
dresses- 2 to 3 weeks.
Orders of
multiple dresses - up to 5 dresses 2
weeks, 5 or more dresses 3 weeks
Rompers, and
other clothing: 2 to 3 days
SHIPPING TIME
Tutu dresses and
tutu skirts– 2 to 4 days shipped priority mail with insurance.
Hair
Accessories -5 to 7 days shipped first
class mail
Rompers and other
clothing – 3 to 5 days shipped first class mail
Order of multiple
dresses – 2 to 4 days shipped priority mail with insurance
Flower girl
dresses: Shipped in separate boxes
priority with insurance for $14.95
All tutu dresses
are shipped in boxes with insurance included.
Rush order option
is available - Please contact me to include this in your purchase!
We are not
responsible for errors by USPS. Please contact them for problems with delivery I
can not be responsible for lost or stolen packages. If you would like your package insured please
contact me before ordering.
CANCELLATION OF
ORDERS
Cancellation must
be made within 24 hours from the time of purchase.
Orders canceled
after the 24 hour period will be charged a 15% restocking fee. Orders can not
be canceled after 48 hours or after shipping.
FLOWER GIRL
DRESS orders cannot be canceled after 24 hours.
PICTURES AND PHOTOS
All photos and
pictures are the property of A Pocketful of Bows and may not be copied or
reproduced without written permission.
RETURNS AND EXCHANGES Due to the nature
of our products we do not accept returns or exchanges. ALL SALES ARE FINAL. If you have any questions about
your purchase please contacts us. Items that are refused or returned as
undelivered will be charged a 50% restocking fee.(excludes flower girl dresses).
Flower girl dresses are a final sale. We
do not accept packages sent C.O.D. Postage is not refundable.
WARNING: SOME
ITEMS CONTAIN SMALL PARTS AND ARE NOT RECOMMENDED FOR CHILDREN UNDER THREE.
WARNING: Please
watch children at all times when using our products. CHOKING HAZARD.
All products
are intended to be used only with adult supervision. Do Not leave children unattended at any time
while using my products!
Thank you to our model Jillian Leann!
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